Responsible Gambling
Keeping gambling safe, informed, and in control — resources for Germany and Austria.
Need Help Right Now?
If gambling is causing serious distress, financial hardship, or harm, please contact a helpline immediately.
- 🇩🇪 Germany — BZgA Helpline: 0800 1 37 27 00 (Free, 24/7)
- 🇦🇹 Austria — Spielsuchthilfe: 0800 040 080 (Free, 24/7)
- 🌍 International — BeGambleAware: begambleaware.org
Our Commitment to Responsible Gambling
At CasinoVergleich, we believe gambling should be an enjoyable form of entertainment — nothing more. We are fully committed to promoting responsible gambling practices and ensuring our platform is never used to encourage problem gambling behaviour.
We only list casinos that offer responsible gambling tools, and we encourage all users to set personal limits before they start playing.
Who Can Be Affected?
Problem gambling can affect anyone, regardless of age, income, or background. It often develops gradually. The earlier it is identified, the easier it is to address.
Signs of Problem Gambling
Consider seeking help if you notice any of the following in yourself or someone you know:
- Gambling with money intended for essential expenses (rent, food, bills)
- Feeling unable to stop or reduce gambling
- Lying to family or friends about gambling habits
- Chasing losses — gambling more to try to recover what was lost
- Gambling causing stress, anxiety, depression, or relationship problems
- Borrowing money or selling possessions to fund gambling
- Neglecting work, studies, or personal responsibilities due to gambling
- Feeling irritable or restless when not gambling
Self-Assessment
If you are concerned about your gambling habits, ask yourself:
- Do I spend more time or money gambling than I planned?
- Have I tried to cut back on gambling but found it difficult?
- Do I think about gambling when I am doing other things?
- Have I gambled to escape problems or relieve bad feelings?
- Have I hidden my gambling from people close to me?
If you answered "yes" to two or more of these questions, we strongly encourage you to speak to a gambling support professional.
Responsible Gambling Tools at Casinos
All licensed casinos are required to offer responsible gambling tools. We encourage every player to use them:
- Deposit limits: Set daily, weekly, or monthly maximum deposit amounts.
- Loss limits: Restrict how much you can lose in a given period.
- Session time limits: Set a maximum duration for each play session.
- Reality checks: Pop-up reminders showing how long you have been playing.
- Self-exclusion: Voluntarily ban yourself from a casino for a set period (typically 6 months to 5 years) or permanently.
- Cool-off periods: Short breaks of 24 hours to 6 weeks.
- Account closure: Close your account at any time upon request.
National Self-Exclusion (Germany)
Germany operates a centralised gambling self-exclusion register called OASIS (Übergreifendes Sperrsystem). Players who self-exclude via OASIS are blocked across all licensed gambling platforms in Germany. Contact your state gambling authority or a licensed casino's support team to register.
Tips for Safer Gambling
- Set a budget before you play — decide in advance how much you are willing to spend and stick to it.
- Never chase losses — if you lose your budget, stop. Continuing to play to recover losses is a warning sign.
- Treat it as entertainment — think of gambling costs as you would the cost of any other leisure activity.
- Take regular breaks — avoid extended play sessions. Set time limits.
- Do not gamble when emotional — avoid playing when stressed, depressed, or under the influence of alcohol.
- Keep gambling separate from finances — never gamble with money needed for rent, bills, food, or family.
- Talk to someone — if gambling is causing problems, speaking to a trusted person is the first step.
Help and Support Organisations
Germany
- BZgA (Federal Centre for Health Education): bzga.de — Helpline: 0800 1 37 27 00 (free, 24/7)
- Bundeszentrale für gesundheitliche Aufklärung: Comprehensive addiction counselling and referral services.
- Self-help groups: Gamblers Anonymous Germany — anonyme-spieler.org
Austria
- Spielsuchthilfe: spielsuchthilfe.at — Helpline: 0800 040 080 (free, 24/7)
- Caritas Austria: Counselling and social support services — caritas.at
International
- BeGambleAware: begambleaware.org — Advice, support, and treatment resources.
- Gambling Therapy: gamblingtherapy.org — Free online support and counselling.
- GamCare: gamcare.org.uk — Helpline and live chat support.
- Gamblers Anonymous: gamblersanonymous.org — International peer-support meetings.
Under-Age Gambling
Gambling is strictly for adults aged 18 and over. If you are a parent or guardian, we encourage you to use parental control software to restrict access to gambling sites. Tools such as Gamban and BetFilter can block gambling websites on shared devices.
Our Standards
As part of our commitment to responsible gambling, CasinoVergleich:
- Only features casinos that hold valid gambling licences and offer responsible gambling tools.
- Does not use deceptive advertising or misleading bonus claims.
- Displays prominent 18+ warnings throughout the site.
- Does not target vulnerable persons or those seeking help for gambling problems.
- Links to free support resources on every page.